Digital IP Telephony Services
Crystal Clear Communication: Digital IP Telephony Solutions
A comprehensive IP telephony solution designed specifically for retail pharmacy environments. From front desk communication to back office coordination, our Digital IP Telephony Services deliver reliable, professional communication systems that scale with your business. Features include:
✔On-Desk Handsets – Corded & Wireless Options
Choose from corded or wireless handsets to fit your workspace needs. Each device ensures clear audio, reliable connectivity, and an intuitive interface for seamless communication throughout your pharmacy.
✔Cloud-Managed Virtual PBX Instance
A fully managed cloud-hosted PBX system offering flexibility and scalability. Easily expand your system or add features as your business grows, without the complexity of traditional phone systems.
✔Customisable IVR – Greetings, Call Queueing, & More
Enhance customer experience with a tailored IVR system, featuring custom greetings, call queues, message banks, and call parking options — all designed to improve patient satisfaction and operational efficiency.
✔Unlimited Monthly Calling
Enjoy unlimited monthly calling for predictable costs and unrestricted communication, keeping your team connected without limitations or unexpected charges.
✔Number Porting and Rental
Retain your existing number or add new lines as needed. We handle porting and rental, so you can focus on running your business while maintaining continuity for your customers.
✔Professional Monitoring & Maintenance
Ongoing monitoring and maintenance ensure your telephony system remains reliable, secure, and operating at peak performance with proactive issue resolution.
✔Business Hours Service Desk with Out-of-Hours Support
Dedicated support is available during business hours, with urgent assistance options outside standard hours for critical issues — ensuring your communication never fails when you need it most.
✔5-Year Equipment Lifecycle Refresh
Regular equipment refreshes every five years keep your telephony infrastructure up-to-date, secure, and optimized for performance — maintaining the highest standards of communication quality.
Don't Let Communication Issues Impact Your Business
With our Digital IP Telephony Services, you get reliable, professional communication systems that grow with your pharmacy business.
Get in touch today